Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to people across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Orders are usually dispatched from our warehouse within 2 business days. Once your package has left our warehouse, we will email you a tracking number. Items usually take between 2 and 21 days to arrive depending on your destination. It can take longer from time to time, for example if your package is randomly selected by your country's Customs Department. Please note that we have no responsibility over the process of the delivery and importation of your order into your country.
We are working very closely with our carriers to ensure as few delays as possible. However, if more than 60 days have passed since your order and you still have not received your package, please email us at firstname.lastname@example.org to review the status of your order. Refunds will be handled through email if necessary.